Clara Analytics Inc. announced on Wednesday that it will partner with Nationwide Mutual Insurance Co. to provide artificial intelligence technology to the commercial insurance industry for a new program to improve claims operations for insurance companies. workers.
Nationwide, based in Columbus, Ohio, will implement Clara’s triage and processing programs, which use AI and advanced machine learning to provide claims management professionals with insights that will help them resolve claims more effectively and efficiently.
Clara, based in Santa Clara, Calif., helps claims handlers keep workers’ compensation cases on track for resolution by validating low-risk claims early in the process and distinguishing high-risk cases which may be of concern. Its triage program helps experienced claims handlers monitor complex claims throughout their lifecycle by ingesting new information as it becomes available, then presenting key insights that help adjusters better understand the unique risk factors for each claim, according to a statement.
Clara Treatment helps insurers identify the best healthcare providers for each claim, using advanced AI and machine learning algorithms to score providers across different specialties and multiple geographies. Clara Treatment determines which providers are most likely to resolve cases quickly and produce optimal outcomes that get injured workers back to work.